Departments:

• From the Editor: Priority: Customer Service
• Contributors: Contributors
• Launchpad: Paradise: Lost & Found
• Great Ideas: Mentoring in Massachusetts
• Quick Tips: 5 Design and Retail Tips You Can Implement Today

Features:

• Features: Going Public: Are You Ready?
• Features: Attracting a Global Audience
• Cover Story: How Bloom City Club is Growing Into Michigan's Newly Regulated Medical Cannabis Market

Columns:

• Debby Talks Populism: How to Advocate for Cannabis Reform as a Business Professional
• HR HQ: The Makings of Great Customer Service