Springbig Partners With Dutchie

The companies will work together to help cannabis dispensary's adapt to pickup and delivery and improve their online customer experience.


BOCA RATON, Fla., June 30, 2020 /PRNewswire/ -PRESS RELEASE- springbig, a provider of cannabis customer relationship management (CRM) and loyalty marketing technology, announced today a new integration with Dutchie, an online cannabis marketplace. For dispensaries that use Dutchie and springbig, this new integration allows customers who are enrolled in a dispensary's loyalty program to access their available points and rewards available and redeem them directly in Dutchie, which will help businesses increase sales and improve customer retention.

Springbig and Dutchie users will now be able to redeem their loyalty points at eligible dispensaries through delivery and pick-up orders, removing the need to physically visit the store to use rewards. Consumers no longer have to transition between apps or visit the store to check the status of their rewards - all of that information will be conveniently located directly in the Dutchie app and platform.

"With delivery and pick-up gaining popularity due to our nation's new normal, the ability to view loyalty points in the delivery app is a significant advantage for both the user and the dispensary, improving user's ease of use as well as the dispensary's competitive edge," said Jeffrey Harris, springbig CEO. "Our integration with Dutchie couldn't have been settled at a more appropriate time, and we look forward to improving the relationships between dispensaries and consumers."

Dutchie is a market leader in cannabis e-commerce and online ordering. The company processes over 10 percent of all legal cannabis sales and serves over 1,200 cannabis dispensaries in 24 states and Canada. The platform enables consumers to search and buy their favorite products from their favorite stores, and place an order online and pick it up or have it delivered in under an hour.

"Dutchie will bring further convenience to our users and customers with our springbig and integration," said Ross Lipson, Dutchie co-founder and CEO. "As we continue to grow our customer base, we aim to bring unmatched value to dispensaries by providing the technology tools to help businesses thrive. Together with springbig, we are improving the overall consumer experience as we adapt to today's consumer behaviors."